State Farm® Insurance Agent Willis Morrison III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Veronica Huff
September 30, 2024
5
out of
5
rating by Veronica Huff
"Quick insurance set up and knew a lot about ways to save!"
We responded:
"Veronica, thank you for your wonderful review! I'm glad you found the insurance setup quick and appreciated the savings tips. We're always here to help with any future needs or questions. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
James O' Sullivan
September 27, 2024
5
out of
5
rating by James O' Sullivan
"Had the pleasure of dealing with Logan Donelson to purchase new auto insurance. Fantastic service and thanks again Logan!"
We responded:
"James, thank you for your fantastic review! I'm happy Logan provided you with excellent service while purchasing your new auto insurance. We appreciate your kind words and look forward to assisting you with any future needs. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Tyrone Mclaughlin
September 16, 2024
5
out of
5
rating by Tyrone Mclaughlin
"Logan Donelson was awesome and very professional. So glad I got a great agent."
We responded:
"Thank you, Tyrone! I'm glad Logan provided you with such professional service. It's wonderful to know you feel confident with your agent. If you need any further assistance, our office is here to help! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Morgan Hall
September 14, 2024
5
out of
5
rating by Morgan Hall
"I was with another carrier for 3 years and found that they only offered the bare minimum in coverage. I began to shop around and was contacted by Patrick. He gave me various options to choose from and coverages that were a perfect fit for both my family and budget. Thank you Patrick for your amazing assistance!"
We responded:
"Morgan, thank you for sharing your experience! I'm happy that Patrick was able to provide you with various coverage options that fit your family's needs and budget. We appreciate your trust in our office and are always here to assist with any future needs. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
John Suing
August 21, 2024
5
out of
5
rating by John Suing
"I recently had the pleasure of initiating a new auto insurance policy with State Farm, and I must say, the experience was nothing short of exceptional. From the very first contact, the process was smooth, efficient, and surprisingly stress-free. The customer service representatives were not only knowledgeable but also incredibly patient. They took the time to thoroughly explain all the available coverage options, ensuring I understood every detail before making a decision. What truly stood out was their genuine concern for my needs, tailoring the policy to fit both my budget and coverage requirements. I appreciated the seamless communication, whether via phone or email. The representatives were prompt in their responses and provided clear, concise information, making the whole process straightforward. The online tools were also user-friendly, allowing me to review and adjust my policy details with ease. What could have been a complicated and overwhelming task turned into a pleasant experience, thanks to State Farm’s professionalism and commitment to customer satisfaction. I now have peace of mind knowing that I’m covered by a company that truly cares about its clients. In short, I highly recommend State Farm for anyone looking to start a new auto policy. Their exceptional service and attention to detail have earned my trust and loyalty."
We responded:
"Hi John, Thank you for taking the time to share your wonderful experience with State Farm. We are thrilled to hear that initiating your auto insurance policy was nothing short of exceptional and that our team provided you with a smooth, efficient, and stress-free process. We pride ourselves on our knowledgeable and patient customer service representatives who are dedicated to ensuring that our customers fully understand all available insurance coverage options. It is great to hear that Logan took the time to explain every detail to you and tailored the auto policy to fit your budget and coverage requirements. Seamless communication is a top priority for us, and we are delighted that our representatives were prompt in their responses and provided clear, concise information. We understand the importance of user-friendly online tools, and we are glad that you found them easy to navigate, allowing you to review and adjust your policy details effortlessly. At State Farm, we are committed to providing exceptional service and ensuring customer satisfaction. We are thrilled that we could turn what could have been a complicated task into a pleasant experience for you. Knowing that you have trust in our company is incredibly rewarding. Thank you for recommending State Farm to others looking to start a new auto policy. Your trust and loyalty mean the world to us, and we will continue to work hard to exceed your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are always here to help. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Elizabeth Bartley
August 15, 2024
5
out of
5
rating by Elizabeth Bartley
"As someone who was previously in the insurance industry, I have high expectations for customer service in this field. I reached out to the Willis Morrison Agency for a homeowners and auto quote. Logan followed up with me immediately and answered all of my questions and concerns. I reached out to him several times to adjust the quotes and he was always extremely helpful and knowledgeable. In the end, I chose State Farm not only because of the price, but the coverages could not be beat by any competitor."
We responded:
"Thanks, Elizabeth, for sharing your experience! I'm glad Logan could assist you with your homeowners and auto quotes and provide the answers you needed. It's great to know that our coverage and pricing met your expectations. If you have any more questions or need further assistance, feel free to reach out. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
mira murray
August 14, 2024
5
out of
5
rating by mira murray
"Fantastic experience! Willis worked with all of my issues and came back with a great quote. I look forward to working with him with future needs."
We responded:
"Hey Mira, thanks a lot for the awesome review! I'm glad we could help with your issues and provide a great quote. Looking forward to assisting you with any future needs! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Chase Thacher
August 9, 2024
5
out of
5
rating by Chase Thacher
"Logan helped me get a great rate and provided great customer service!"
We responded:
"Hey Chase, I'm glad Logan could help you get a great rate and provide excellent customer service! Thanks for sharing your experience with us. If you need anything else, we're here to help! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Seth Grenwelge
July 26, 2024
5
out of
5
rating by Seth Grenwelge
"I can't recommend Allie at State Farm highly enough! We were in a tight spot with an urgent need to secure premium coverage for our home and autos, and Allie came through spectacularly. She not only provided top-notch coverage at an unbelievably affordable rate but also added superb additional insurances, including an umbrella policy that gave us extra peace of mind. Allie's dedication and expertise were truly impressive, and we are sincerely grateful for her exceptional work. If you need any insurance, do yourself a favor and contact Allie in Coppell—she’s the best!"
We responded:
"Hey Seth, thanks a ton for your awesome review! I'm so glad Allie could help you out with your home and auto insurance needs. It's fantastic to hear she provided you with premium coverage at such an affordable rate and even included an umbrella policy for extra peace of mind. Allie’s dedication and expertise are truly impressive, and we're grateful to have her on our team. If you need anything else, don't hesitate to reach out! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
XGOUKI
July 19, 2024
5
out of
5
rating by XGOUKI
"I had a good experience with their rep. He was very helpful in getting the coverage I needed."
We responded:
"Thanks a bunch for the awesome review! I'm happy to know our rep was able to help you get the coverage you needed. If you ever have any more questions or need further assistance, we're here for you! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Angie Knott
July 17, 2024
5
out of
5
rating by Angie Knott
"Logan Donelson helped me get a lower rate on my car insurance plus bundle in Renters Insurance for less money than I was currently paying. Three cheers for Logan and Willis Morrison State Farm. What a great job you did!"
We responded:
"Hi Angie! Thank you so much for your fantastic review! We're ecstatic that Logan was able to help you get a lower rate on your auto insurance and bundle in Renters Insurance for less money! Logan and our team always strive to provide the best service possible, and we're grateful for your recognition. If you need any further assistance, don't hesitate to reach out! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Ruth
July 16, 2024
5
out of
5
rating by Ruth
"Logsn Donelson was very friendly, informative and took the time to explain every aspect of my new policy. You saved me $480 over USAA; I was with them 16 years"
We responded:
"Thank you, Ruth, for sharing your experience with Logan! We are grateful for the opportunity to serve you. If you need anything in the future, feel free to reach out! Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Lois Taylor
July 12, 2024
5
out of
5
rating by Lois Taylor
"Mike Rodriguez was excellent. I couldn't ask for a better experience."
We responded:
"Lois, I'm thrilled you had an excellent experience with Mike Rodriguez! We're grateful for your kind words and glad we could provide top-notch service. If you ever need assistance in the future, our office is here for you! Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Carmen Murphy
July 9, 2024
5
out of
5
rating by Carmen Murphy
"It was a really good experience and Patrick did a wonderful job. I got a great quote and bundled car and my rent insurance as well."
We responded:
"Thank you for sharing your experience, Carmen! I'm glad Patrick provided you with a wonderful quote and helped bundle your car and renters policies. We're happy you had a great experience with us! If you need anything in the future, feel free to reach out. Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Josena Vega
June 28, 2024
5
out of
5
rating by Josena Vega
"I was very satisfied with the offer I received from Willis Morrison for the amount on full coverage for my truck plus health insurance compared to what I use to pay I get the extras very happy with State Farm I recommended my sister to see what they can offer her and possible get her a better rate on coverages for her properties, boats, & vehicles"
We responded:
"Josena, your satisfaction with the full coverage offer for your truck and health insurance makes us ecstatic! We're pleased you found our services valuable and recommended us to your sister. Our team is grateful for your trust and looks forward to assisting with her insurance needs too! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Andy
March 19, 2024
5
out of
5
rating by Andy
"Allie,my state farm representative is amazing thanks Allie..."
We responded:
"Andy, we are thrilled to hear that Allie provided you with amazing service! Thank you for taking the time to share your positive experience with us. Our team is dedicated to providing exceptional service, and we appreciate your kind words. If you ever need anything, please don't hesitate to reach out. - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Joselene Mora
March 6, 2024
5
out of
5
rating by Joselene Mora
"Allie was very helpful, and was patient with my requests!"
We responded:
"Hi Joselene, thank you for your kind words! I'm glad to hear that Allie provided you with helpful and patient service. At our agency, we strive to assist our customers with any requests they may have. If you need anything else in the future, feel free to reach out. Have a great day! - Willis Morrison - State Farm Insurance Agent, Coppell, TX"
Katana Lee
February 21, 2024
5
out of
5
rating by Katana Lee
"Carrie Morrison worked with me on adding another vehicle. She was also helpful on bringing the insurance done. Allie Velasco did a follow up and was super helpful. Both ladies were sweet and professional."
We responded:
"Katana, we’re glad to hear how Carrie and Allie were able to help you with your auto insurance policy! They are a key part of our team, and we value your feedback on how well they were able to assist you."
Sanjay Rsc
February 8, 2024
5
out of
5
rating by Sanjay Rsc
"They have good service and friendly staff."
We responded:
"Sanjay, thank you for the kind words! We appreciate your trust in us to take care of your insurance needs."
Renee Covell
January 13, 2024
5
out of
5
rating by Renee Covell
"Great communication, fast at getting back to me when changing agents"
We responded:
"Thank you for taking the time to leave us a review, Renee. Our State Farm office in Coppell would be nothing without policyholders like you!"
Sunil Kumar
January 10, 2024
1
out of
5
rating by Sunil Kumar
"Quick and fast quote provided and as requested shared details over email. No doubt Statefarm is quick about getting updates on insurance or adding home, auto etc. BUT Did a claim in a decade and has the worst experience of no updates, agent not visiting the dealership for weeks , back and forth negotiations with car company authorized/official service center and finally not agreeing on all cost, is asked to pay out of pocket for a collision (not my fault). 3 months and counting , waiting on for my few months new car to get repaired. Claims and support from agents is pathetic , every time I have to call the claim center to get the updates. Haven't talked to once with the claim agent who did visited the service center."
We responded:
"Thank you for taking the time to leave us a review, Sunil. Our State Farm office in Coppell would be nothing without policyholders like you!"
Ivan Cardenas
November 15, 2023
5
out of
5
rating by Ivan Cardenas
"This State Farm Agency is great. They accommodate and explain the quote that fits your needs. Looking forward to a long term partnership with them."
We responded:
"Thank you, Ivan, for the five-star rating!"
Marissa Poe
November 10, 2023
1
out of
5
rating by Marissa Poe
"Rude"
We responded:
"Hi, Marissa. We're sincerely sorry for any disappointment regarding your eligibility for an insurance policy. We understand the frustration this may cause and genuinely appreciate your interest in our services. If there's anything specific we can do or if you have further questions, please feel free to reach out to us directly."
Jeran Silva
November 5, 2023
5
out of
5
rating by Jeran Silva
"Timothy worked with me on getting the best insurance for me and my family! I referred a co worker and brother to call and talk with Timothy! Thank you guys for working with me!"
We responded:
"Jeran, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Glen Katlein
November 4, 2023
5
out of
5
rating by Glen Katlein
"Great review of existing long-standing policies. Prompt service for copies of auto proof of insurance. Prompt and successful service resolving insurance claims."
We responded:
"We love seeing reviews like this, Glen! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"